Our Values and Aims
The Galway Community Café aims to provide an atmosphere of acceptance, ease and welcome for those who come through its doors.
Our Values
To be a place of physical, psychological, and emotional comfort that enables people to heal and grow.
To embody the peer support ethos of mutuality in peer support – the power of being able to tell your story and hear others, and the healing potential within these naturally occurring therapeutic relationships.
To use person-centred, non-judgmental, solution-focused, and asset-based approaches to deliver better mental health support experiences.
To realise distress is a natural response to trauma, to recognise the effects, respond in a spirit of compassion, and prevent re-traumatisation.
Our Values in Action
The Community Café team will be responsive to each customer’s individual support needs, and use their skills and lived experience of mental health challenges and recovery to promote personal recovery at all times.
The Community Café will offer support that accepts the individual values, culture, religion, physical needs, neurotype, gender, and sexual orientation of its customers.
Customers, visitors, and staff have the right to be treated with kindness, courtesy, dignity and respect. The Community Café will ensure that customer and carer views are fully acknowledged and actively incorporated into ongoing service improvement.
Customers will be informed about what can be expected from the Café, and potential next steps to support and service engagement.
Confidentiality will be upheld per professional, legal, and organisational constraints.
Our Aims
The Community Café is a free out-of-hours adult mental health service. It is staffed and managed in a partnership approach by Community Healthcare West Mental Health Services and Mental Health Ireland.
The Community Café aims to provide out-of-hours, recovery-oriented, peer support that improves the wellbeing of individuals experiencing mental health challenges in a non-clinical environment when typical supports are unavailable.
The Community Café will offer a safe and supportive environment for adult customers experiencing mental health distress and for customers seeking recovery-orientated support.
The Community Café will promote Cafe customers’ autonomy by allowing them to identify their own needs; make their own choices about what will help them, and navigate them through recovery services or potential community support pathways where appropriate.
Our Aims
The Community Café will provide an environment that is physically and emotionally safe for Customers, Carers, and staff. It will also encourage customers to make use of their social network and signpost to supplementary recovery-promoting local community services.
The Community Café will demonstrate the principles and practice of co-production in service delivery, with multi-stakeholder cooperation in the interest of promoting population mental health promotion, maintenance, and protection, to deliver the care people need, when they need it, where they need it.
